Privacy Policy

YouZone is a concierge longevity-medicine practice based in Daytona Beach, Florida, USA. We provide bloodwork, hormone, genetic, and personalized wellness protocols. For the purposes of GDPR we act as the data controller for information we collect through this website and our intake flows.

We collect the following categories of information:

• Contact details you submit through our forms (name, email, phone, mailing address).
• Health-status questionnaire responses you provide as part of scheduling a consultation.
• Information you choose to share in messages, calls, or chat with our concierge team.
• Limited technical data, IP address, browser type, device, pages visited, referrer, collected through standard analytics tools.
• Cookies and similar technologies (see Section 8).

We use your information to:

• Schedule, deliver, and follow up on consultations and clinical services.
• Respond to your inquiries and provide concierge support.
• Send you appointment confirmations, reminders, and clinically relevant follow-ups.
• Send you wellness content or marketing emails ONLY if you have opted in. You can unsubscribe at any time using the link in any email.
• Improve our website and services through aggregated analytics.
• Comply with legal, tax, and regulatory obligations.

We do not sell your personal information. We share information only with:

• Our clinical staff, on a need-to-know basis, to deliver your care.
• Service providers who help us operate the website, schedule appointments, send email, or process payments, bound by contracts that limit their use of your data.
• Lab partners (e.g. genomic or bloodwork providers) when your care requires it, under HIPAA-compliant agreements.
• Authorities when required by law, subpoena, or to protect the rights and safety of patients and staff.

Protected Health Information that is created or received in the course of your clinical care is not stored on this website. PHI is held in our healthcare practice management system, which is HIPAA-compliant and governed by our separate Notice of Privacy Practices given to all patients at intake. This website's contact forms and questionnaires are intended for initial inquiries and scheduling, please do not include sensitive clinical details in those forms.

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data, subject to our legal retention obligations.
• Object to or restrict certain processing, including direct marketing.
• Withdraw consent for any processing based on consent.
• Lodge a complaint with your local data-protection authority.

To exercise these rights, email info@youzone.com.

If you are a California resident, you have the right to know what categories of personal information we collect, to request access or deletion, and to opt out of any “sale” or “sharing” of your personal information. We do not sell personal information. To exercise CCPA rights, email info@youzone.com. We will not discriminate against you for exercising any of these rights.

We use a small number of cookies to make the site work and to understand aggregated usage. These include:

• Essential cookies, required for site functionality (session, security).
• Analytics cookies, Google Analytics, used to measure traffic and improve the site. Anonymized where possible.
• Functional cookies, remember your preferences, e.g. cookie-consent choice.

You can accept or reject non-essential cookies via the cookie banner on first visit. You can also block cookies in your browser settings, some features may stop working if you do.

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

We use reasonable technical and organizational measures, encryption in transit (HTTPS), access controls, vendor due-diligence, to protect your information. No system is perfectly secure, however, and we cannot guarantee absolute security of information you transmit to us.

We may update this policy from time to time. The “Last updated” date at the top of the page reflects the latest revision. Material changes will be announced on the site or via email if we hold yours.

Questions about this policy or your data? Reach us at info@youzone.com or +1 (386) 732-3003.